Advance bank transfer
After placing the order, we proceed with the bank transfer payment, our bank details will be provided via email automatically.
The goods will leave when the bank transfer is credited to our account, i.e. in 1-3 days. The bank transfer must be made within 2 days from the order date, otherwise we do not guarantee the availability of the material.
PayPal / Credit Card
Payment reaches us in real time, orders normally leave the next day.
In the event that something is not available, the relevant sum will be credited.
Shipping
Insured Express Courier - €9.90 VAT included
Shipping is insured for the entire value of the purchase. In case of delivery problems, the package will be sent back within 4 working days (subject to availability of the material in stock).
Express Courier - €7.90 VAT included
The shipment travels at the Customer's risk. In case of delivery problems, the Customer must contact the Express Courier directly via the appropriate Call Center.
How does it work:
Your orders will be entrusted to an Express Courier who will deliver them quickly and safely. Packages are usually delivered the day after departure. If you still do not receive the package within 3-4 days, please let us know via email, clearly indicating the order number and date.
In the event that the Courier does not find the recipient, it will deliver directly the following day. If the delivery is still not successful, it will be a good idea to contact the Call Center by telephone to arrange delivery.
Please provide addresses clearly, make sure your name is on your address and it is possible to notify you.
We always welcome your advice and comments, they help us improve the service, so don't hesitate to write to us.
Collection on site is not possible, sales take place exclusively by mail order.